Information & Services

Download our free mobile app for Android, iPhone!

No printing needed, choose the more sustainable option and get paperless confirmation of your booking. **

If you check in with the app, you have the following options:

• retrieve your boarding pass via the app when your phone is connected to the internet
• visit wizzair.com from your mobile's browser, enter your flight confirmation code and print your boarding pass
• If you are using iOS operating system, you can also save your boarding card to the Wallet*

Select airport to check mobile boarding card availability

Some airports do not yet support mobile boarding passes. In such cases, a mobile boarding pass will not be generated and you will need to visit wizzair.com, retrieve your reservation and print your boarding card.

You can check in at the airport for a fee.

• Pay at the time of booking.
• Add at a later time on your flight summary page.

If online check-in services are not yet available from your departure airport, airport check-in will be free until the service becomes available.

List of airports where online check-in is not available and airport check-in is free of charge:

• Agadir Al Massira Airport
  
• Marrakesh Menara Airport
• Moscow
  
• Zaragoza
  

Online check-in

Availability of online check-in is based on your seat selection:

• If you have purchased a seat during or after your booking: 30 days before your flight
• If you have no seat purchased: 24 hours before your outbound flight
  

Airport check-in

Check-in starts 2 hours and closes 40 minutes before departure. In some cases, the airport check-in desk opens and/or closes earlier. Please find below the list of airports with specific opening and closing times:

Abu Dhabi International Airport- check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
Berlin Brandenburg Airport- check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
Bucharest International Airport – check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
All airports in Saudi Arabia (JED, MED, RUH, DMM) - check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
Dubai International Airport – check-in closing 60 minutes before schedule time of departure
Eindhoven Airport – 50 minutes before scheduled time of departure
Kuwait International Airport - check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
London Luton Airport – check-in closing 60 minutes before scheduled time of departure
Málaga Airport - check-in closing 50 minutes before scheduled departure
Milan–Malpensa Airport - check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
Tel-Aviv International Airport - check-in opening 150 minutes and closing 60 minutes before scheduled time of departure
Vienna International Airport (to Abu Dhabi International Airport, Dubai International Airport, Riyad International Airport, Jeddah International Airport, Kuwait International Airport and Dammam International Airport) - check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
• Rome Fiumicino International Airport - check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
• Tashkent International Airport - check-in opening 180 minutes and closing 60 minutes before scheduled time of departure
• All airports in Jordan (Queen Alia International Airport – AMM, King Hussein International Airport – AQJ) – check-in closing 60 minutes before scheduled time of departure
• All airports in Oman (Muscat International Airport – MCT, Salalah International Airport – SLL) - check-in closing 60 minutes before scheduled time of departure
• All airports in Egypt (HBE, SPX, HRG, RMF, SSH, HMB) - check-in closing 60 minutes before scheduled time of departure
• Erbil International Airport - check-in closing 60 minutes before scheduled time of departure
• Male Velana International Airport - check-in closing 60 minutes before scheduled time of departure

You can not bring the following items onboard the aircraft or in airport security restricted areas in the airport.

If you fail to:

• complete check-in procedures by the deadline
• show up at check-in or at the boarding gate in due time
  

your reservation will be cancelled and you won't be able to board.We will refund the amount of the total fare after deducting the amounts of the fee for other services and a seat protection fee of [seat-protection location=WizzairComCallCentre].

We suggest purchasing insurance to cover your losses in such cases.

You need to be present at the boarding gate no later than 30 minutes before the scheduled departure time.

Documents

You need to present the same travel documents you used for the online check-in at airport security and the boarding gate.

Please make sure that you possess all necessary travel documents, such as your passport and visa. If you are not sure what the exact entry requirements are for your destination, please check with the relevant foreign office in your country before travelling. We can't take responsibility if you are denied boarding due to the lack of necessary travel documents.

If you are travelling with an infant, you need to print and present the infant's boarding card at the gate.

Gate

The airport information screens will tell you which gate you need to go to after check-in and security control. If you use airport check-in, the ground staff may be able to give you information about which gate you need to go to.

Duty-free items

Items you purchased after check-in and security checks can be taken on board.