Travel documents and requirements

Upon reaching the boarding gate, it's crucial to present your boarding card and valid travel documents for all passengers, regardless of their age, including children and infants.

Ensure that you possess all the required travel documents, including your passport and visa. If you're uncertain about the specific entry requirements for your destination, we recommend consulting the relevant foreign office in your country before embarking on your journey or to use our Traveldoc tool for more information. Please be aware that we cannot assume responsibility if you are denied boarding due to a lack of essential travel documents.

CHECK MY TRAVEL DOCUMENTS

Recommended topics


Contact Us

For immediate support, please chat with us or call us.

For not urgent requests, we recommend submitting a claim.