Information & Services

Instalments calendar based on booked flight date:

Flight date: 0 - 30 days – payment with one instalment

• Payment with 1 instalment 100% total cost payment with credit card or bank transfer can be made within 24 hours.

Flight date 31-60 days – payment with 2 instalments

The first instalment is a non-refundable deposit and must cover at least 30% of the total cost of the booking. You can choose to pay immediately by credit card or by bank transfer within 24 hours after your initial booking.
• The second instalment must cover the remaining unpaid amount, and can be made either by credit card or bank transfer, at least 60 days prior to the scheduled departure date. Otherwise, the booking will be automatically deleted and the deposit cannot be refunded.

Flight date 61 – infinite – payment with 3 instalments

The first instalment is a non-refundable deposit and must cover at least 10% of the total cost of the booking. You can choose to pay immediately by credit card or by bank transfer within 24 hours after your initial booking. If the booking is made more than 90 days before your scheduled departure, bank transfer payments can be made within 7 days after your initial booking.
• The second instalment needs to cover a minimum of 30% of the total cost of the booking, at least 60 days prior to the scheduled departure date. Otherwise, the booking will be automatically deleted and the deposit cannot be refunded.
• The third instalment must cover the remaining unpaid amount, and can be made either by credit card or bank transfer. Third instalment payments must be made in full at least 30 days before your scheduled flight departure time. If the third instalment payment is not received in the booking upon the deadline, the reservation will get cancelled.

You can change the date of the booking for a fee, which is payable per passenger and per flight. If the fare of the new flight is higher than the original, you will have to pay the difference.

Refunds

For refunds, please see our General Conditions of Carriage The deposit is non-refundable.